Send a support request

Thanks for choosing one of our themes! We are more than happy to help you get the most of your theme.

Our support covers questions on theme features and functionality, setting up your theme and configuring theme settings and reporting / fixing bugs - our support does not cover theme customisations or troubleshooting issues and bugs caused by apps and custom code.

Please check out our full support policy before sending us a support ticket.

Wanting to make customisations to your theme?

If you're looking for help with customising your theme - we can recommend the following partners:

If you are looking to make a lot of changes - it may be worth looking into hiring a Shopify Expert.

Recently added an app to your store?

If you're having problems with an app, it is best to reach out directly to the app developer for help. If they are directing you to us - please attach their email regarding the issue to your request.

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If your storefront is currently password protected please provide us with the password.

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